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Frequently
Asked Questions
WHERE IS MY VIN NUMBER?
The VIN can usually be found on the driver’s side dashboard or on the driver’s side door jamb. Including a clear picture of this number helps us verify the exact model and specifications of your vehicle, ensuring precise repair assessments.
HOW MUCH DOES IT COST TO USE SHOPMYDAMAGE.COM?
Using ShopMyDamage.com is completely free for vehicle owners. You’ll never pay to request quotes or to use our platform. Our participating body shops pay a membership fee to be included in our vetted network—this allows us to provide an unbiased and transparent service without taking a cut of your repair costs.
HOW QUICKLY WILL I RECEIVE QUOTES?
In most cases, you’ll start receiving quotes from local body shops within 24 hours of submitting your request. Response times may vary depending on the time of day and the volume of requests, but we work with shops committed to providing fast and accurate estimates.
DOES THIS WORK WITH INSURANCE CLAIMS?
Yes—many of our participating body shops work with insurance claims. If you are filing a claim, simply indicate that on your form and provide any relevant insurance details. The shops that respond will be able to advise you on whether they can work directly with your insurance provider.
WHAT INFORMATION DO I NEED TO PROVIDE?
We make it simple! You’ll just need to provide:
• Basic contact information (so shops can send you quotes)
• Details about your vehicle (make, model, year)
• Photos of the damage (upload directly through our site)
• A brief description of what happened or what you need repaired
WHAT TYPES OF DAMAGE CAN BE REPAIRED?
ShopMyDamage.com focuses on auto body repair only—not mechanical repairs. Common services include:
• Paintless Dent Repair (PDR)
• Collision Repair
• Hail Damage Repair
• Auto Painting & Paint Matching
• Windshield Replacement
• Wheel & Rim Repair
• Fender, Bumper, and Panel Repair